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What is your return policy?Updated 2 months ago

Biom stands by our 100% satisfaction policy and offers a 28-day, money-back return on Dispensers and any unopened Wipes Refills. You can start your return or exchange process here: biom Returns Portal. If you experience any issues during your return process, please feel free to email us at [email protected].

If for any reason you are unhappy with your product and would like to get in touch with the team for additional feedback, please email us at [email protected].


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