General

Everything you've ever wanted to know about Biom.

Help, I can’t log into my account.

There are two different logins for Biom customers:.

How do I unsubscribe from receiving emails?

We’re sad to see you go! You can unsubscribe from marketing emails any time by clicking “unsubscribe” at the bottom of any Biom emails. We encourage those with product subscriptions to keep their email subscription active so they do not miss any emai

What forms of payment do you accept?

Biom accepts all major credit cards, as well as Shop Pay and Apple Pay. Any issues with payments made through third party plugins like Shop Pay and Apple Pay should be directed to Shop Pay and Apple Pay (1-800-MY-APPLE) customer service.

Do you offer any payment plans?

We do not offer payment plans at this time, but we’re open to hearing if customers need and want this during their purchasing experience! Please feel free to share that feedback at [email protected].

Do you offer any discounts?

Any discounts offered during promotions or limited-time offers may be sent via our weekly email newsletter or pre- and post-purchasing. If you receive an offer after you place an order with Biom, we are happy to add it to your next order. If you have

Do you offer wholesale pricing?

Biom looks just as good in commercial spaces and retailers as it does in the home; and it’s a great product to ensure employees and customers are safe! Please email [email protected] with a brief description of your needs, and we will be in touch.

Do you offer UGC and influencer partnerships?

We’re always open to considering new talent and brand fans. Please send us a message at [email protected] and our team will assist you!