Having trouble navigating your Biom order? Check out our helpful tips here.
Once you place your order online (www.getbiom.co), you should receive an email confirmation with your order number. In that email, you should be able to click a link to track your order once it’s placed. Orders typically arrive in 4-7 business days t
If you are a Biom subscriber, you can cancel or change the timing of your shipments from your account. Feel free to log in here to make changes. Please note that we send reminders to accounts 3 days prior to order refills, but you must be subscribed
Oh no! That definitely shouldn’t happen. Please feel free to reach out to [email protected] and we’ll get you taken care of!
Biom offers free shipping for all orders over $80. Take advantage of the savings and check out our Starter Kits today!
Biom uses UPS SurePost for all general orders, and UPS 2-Day Air for any orders where customers opt to pay for Expedited Shipping. If your address does not accept UPS SurePost orders for whatever reason, please reach out to our help desk at hello@get
Service Method, Shipping Window, Cost
Biom ships orders via UPS SurePost. As long as your PO Box accepts deliveries via UPS SurePost, you should be all set! Please feel free to verify with your local PO Box location before placing your order.
Currently, Biom ships to all 50 United States. At this time, we are unable to ship orders to U.S. Territories and Islands, but will be sure to share updates as we increase service to more customers!.
All Biom orders will be shipped from our clean and green team in New Jersey. 💚.
We only ship to the United States at this time but we are working towards shipping to more countries soon. Stay tuned! 👀.
Biom uses UPS SurePost for all general orders, and UPS 2-Day Air for any orders where customers opt to pay for Expedited Shipping. If your address does not accept UPS SurePost orders for whatever reason, please reach out to our help desk at hello@get
Biom is proud to be a small business. As such, we are able to offer $9.95 shipping on orders, unless a customer wishes to opt for Expedited Shipping via UPS, which is $17.95. As we continue to grow as a company, we’re able to negotiate better rates w
Since our warehouse is ultra-fast in fulfilling an order, unfortunately, I am unable to make changes or cancel it at this time. So sorry about the inconvenience this may cause you at this time. 🙏🏻 You can still get a refund through our return proce