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Subscription Management

Being green has never been easier. Check out how Biom Subscriptions work!

How does your membership work?

A Biom subscription is the easiest way to make sure you never run out! Depending on how often you use your wipes, you can set your Wipes Refills (in our 3-Pack and 6-Pack options) to arrive every 2, 4, or 6 months. You can change or modify your subsc

How do I cancel my membership?

You can cancel your subscription shipments any time in your account. Once logged into your account, do the following:. You might be asked a couple questions about what impacted your decision, but as soon as you complete the form, your subscription wi

How do I update my shipping or billing information?

You can change your shipping or billing information any time. Once logged into your account, select ‘Manage Subscriptions' to locate the subscription you'd like to modify. Then scroll down to the section that most applies to you. To change your shipp

How can I swap or add more products?

Of course! Once logged into your account, select ‘Manage Subscriptions' to locate the subscription you'd like to modify. Then scroll down to the section that most applies to you. After you’re done selecting the items you’d like to add/modify, be sure

Can I change how often I get my refills?

Yes! Depending on how often you use your wipes, you can set your Wipes Refills (in our 3-Pack and 6-Pack options) to arrive every 2, 4, or 6 months. You can change or modify your subscription at any time once you've logged into your account; and you

It’s my first time ordering, and I’m pretty sure my order is scheduled 3 months from now, but your system sent me a refill a month after my order.

Thank you so much for joining the Biom fam! We’re excited to welcome you to our community of good, clean fun 🥳. When ordering a Starter Kit, there are a couple options on our product pages: Auto Delivery (Subscription) and One-Time Purchases. For th